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State Farm® Insurance Agent Paul Herndon

4.6 out of 5 average rating (32 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Christy Jones

August 27, 2023

5  out of  5 rating by Christy Jones
"They have Great service & Great people"

Juanita Harrison

June 27, 2023

5  out of  5 rating by Juanita Harrison
"June is great!"

Clare Green

June 23, 2023

5  out of  5 rating by Clare Green
"Moved my insurance to State Farm when I relocated to Gilmer. Can't say enough about Paul and Stephanie. They have helped me countless times after hours and are genuinely great people."

Belinda Hernly

February 22, 2023

5  out of  5 rating by Belinda Hernly
"I have had insurance with State Farm for a few years and the staff members are really Pleasant they treat you like family"

John Hoffpauir

September 7, 2022

5  out of  5 rating by John Hoffpauir
"The people are very helpful and nice"

Brian Hakker

August 19, 2022

5  out of  5 rating by Brian Hakker
"Good people"

Rafaella Diershaw

May 20, 2022

5  out of  5 rating by Rafaella Diershaw
"Super helpful moving.our coverage to Texas and adding home owners Sara is a delight to work with! Highly recommend."

Fred Lewis

April 6, 2022

5  out of  5 rating by Fred Lewis
"Good place to get Insurance !"

Mary Leto

February 9, 2022

5  out of  5 rating by Mary Leto
"The ladies at this office are so sweet and very helpful."

Terry Perkins

January 23, 2022

5  out of  5 rating by Terry Perkins
"Great agent whole office is there for me."

John King

December 29, 2021

1  out of  5 rating by John King
"Customer service is fine, but this office is entirely incapable of processing payments correctly. I have been with state farm since 2014 and never had issues like this office has. If you go with state farm, i don't recommend this office if you want your bill to actually be processed."

Philip Westmoreland

July 6, 2021

5  out of  5 rating by Philip Westmoreland
"Very good service. Answered all my questions. Even made me some copies I needed..."

Lawanda Martinez

June 11, 2021

5  out of  5 rating by Lawanda Martinez
"Like a good neighbor State Farm is there. A few years ago I needed some pictures sent in because of a accident but my agent was miles away. I went to Paul's office and was treated as if I was their client after that I decided to become their client. Today my beacon messed up I went there and they replaced it quickly. Thank you"

Patty Denton

May 11, 2021

5  out of  5 rating by Patty Denton
"Love this place . Thank y'all lady's y'all are really like family been doing business with y'all for quite some time know y'all are very helpful y'all never miss a beat y'all are appreciated"

Shaunta Nedd

September 20, 2020

5  out of  5 rating by Shaunta Nedd
"The staff go above and beyond in helping their customers."

Tamra Mcmanus

July 8, 2020

5  out of  5 rating by Tamra Mcmanus
"Been my insurance company for over 20 years love them."

Kyle Hathcock

March 3, 2020

5  out of  5 rating by Kyle Hathcock
"Where very helpful with any questions I had"

kathleen barriault

March 31, 2019

5  out of  5 rating by kathleen barriault
"Best insurance company"

trish gage

May 21, 2018

5  out of  5 rating by trish gage
"Everyone here is very friendly, and willing to help any way they know how. I have been their customer for about 20 years, and have never regretted choosing Paul Herndon as my agent."