State Farm® Insurance Agent Paul Herndon

"I really appreciate the personal touch from the staff at this location. Paul and his team have always taken great care of me and my family, and have gone above and beyond when I need them. Love my agency!"

"I have never had bad service through Paul Herndons office. Everyone I speak with is extremely helpful. They are always kind; as well as very patient with me. Me being someone who isn't very savvy on how things work and always explain things very simply. Thank y'all for everything!"

"We recently had some storm damage and high winds. We called Stephanie and reported it. State Farm was quick about sending an agent to the house. My new roof went up quick and we received two checks from State Farm in a timely manner. We have had both home and auto with Paul for many years and have been very satisfied."

"My Mother’s has had her homeowners policy with StateFarm since 1986 which is unheard of these days. She just renewed her policy and they went up over 100% on her homeowners policy. Of course she’s 89 years old and living on SSI which makes her little COLA increase in December look very sad. I have seen where insurance companies are having record breaking years of late and now I understand why. They are sticking it to every person who still thinks loyalty means anything. Being a customer for almost 40 years means nothing to corporate America. The sad thing about this story is the value of her home is only insured for ~ 80k with a 5% deductible. I’m thinking about dropping it all and paying myself the premiums. She shouldn’t be paying $2184.00 a year for 80k of homeowners insurance. That’s more than my policy and I have 4 times the coverage. The only good side to this story is the lady who takes care of Mothers policy is trying to get it lowered but that comes with less coverage and she doesn’t have much to begin with. After almost 40 years it looks like it’s time for Mother to shop around."

"Good"

"Their staff is awesome"

"I love all the people, so kind, so helpful! TJ Phillips"

"Great agency"

"They have Great service & Great people"

"June is great!"

"Moved my insurance to State Farm when I relocated to Gilmer. Can't say enough about Paul and Stephanie. They have helped me countless times after hours and are genuinely great people."

"I have had insurance with State Farm for a few years and the staff members are really Pleasant they treat you like family"

"The people are very helpful and nice"

"Good people"

"Super helpful moving.our coverage to Texas and adding home owners Sara is a delight to work with! Highly recommend."

"Good place to get Insurance !"

"The ladies at this office are so sweet and very helpful."

"Great agent whole office is there for me."

"Customer service is fine, but this office is entirely incapable of processing payments correctly. I have been with state farm since 2014 and never had issues like this office has. If you go with state farm, i don't recommend this office if you want your bill to actually be processed."

"Very good service. Answered all my questions. Even made me some copies I needed..."

"Love this place . Thank y'all lady's y'all are really like family been doing business with y'all for quite some time know y'all are very helpful y'all never miss a beat y'all are appreciated"

"The staff go above and beyond in helping their customers."

"Been my insurance company for over 20 years love them."

"Where very helpful with any questions I had"

"Best insurance company"